Flying Fortresses and Medical Checklists: How a World War II era bomber can save patient lives today
Flying Fortresses and
Medical Checklists: How a World War II era bomber can save patient lives today
Paradoxically, while the patient
safety movement has been increasingly embraced by Ob/Gyns, our efforts to
create a safer environment grow more challenging each year as the healthcare
industry becomes increasingly complex. During
her hospital stay, a patient is likely to interact with staff from numerous
hospital departments in addition to her physician (e.g., nurses, medical
assistants, physical, respiratory and occupational therapists, social worker, dieticians,
diagnostic imaging staff, phlebotomists, pharmacists not to mention, admitting
personnel and ward clerks). Medical imaging increasingly
provides us with increasingly detailed but often irrelevant data. The result is
a veritable deluge of records and documentation with little time for one person
to sort through it all to obtain a global view of the patient’s status. Worse, even when such a global view can be
obtained, testing and treatment algorithms change frequently based as on the results
of latest clinical trials, and about 25,000 controlled clinical trials
are published each year (1). Thus,
we are in the age of “information overload”.
To practice medicine in the 21st conscientiously means walking
around in angst, wondering “Did I forget something?” and worse yet, “Did I
forget something crucial?”
Modern physicians are not the first
to suffer such anxiety in high-stakes situations. Imagine how the technicians at the Three Mile Island Nuclear Generating
Station felt when the alarms started sounding 30 years ago. In fact, imagine being a pilot in the U.S.
Army Air Corps in 1935. A year earlier, that
service had requested designs for a bomber capable of carrying a significant bomb
load at an altitude of 10,000 feet for 2000 miles (2). The resulting design was the Boeing Model
299, which excelled in an early test flight. However, development came to a screeching halt
in October, 1935, when during a second test flight, the crew forgot to release the airplane's
"gust lock," a device that held the bomber's movable control surfaces
in place while the plane was parked on the ground (3). After takeoff, the plane climbed, stalled, and
headed nose-first in the ground. An
investigation concluded that the increased complexity of the new bomber had resulted
in a pilot error, and the “talking heads” of the day wondered if it was “too
much plane for one man to fly.” The solution was remarkably simple - the
pre-flight checklist; and Model 299 became the B-17 Flying Fortress which
contributed significantly to our victory in World War II. But its greatest
legacy may be its prompting of one of the first great human factor engineering
improvements - the safety checklist.
As Atul Gawande has elegantly asserted “Medicine
today has entered its B-17 phase. Substantial parts of what hospitals do—most
notably, intensive care—are now too complex for clinicians to carry them out
reliably from memory alone” (4). Checklists are now being adopted to guide
staff through complex procedures that require systematic and comprehensive
approaches. The use of a checklist seems
especially promising in surgery. Haynes
and colleagues recently published the impact of implementing a 19-item surgical safety
checklist designed to improve team communication and consistency
of care and, thus, reduce surgical complications and mortality (5). Between
October 2007 and September 2008, eight hospitals in
eight cities participated
in the WHO’s
Safe Surgery Saves Lives
program. Pre-intervention
data were collected on clinical processes and outcomes
from 3,733 consecutively enrolled patients 16 years of
age or older undergoing non-cardiac surgery. These findings were compared to 3,955
consecutively enrolled patients following introduction of the checklist. The
primary end point was occurrence of complications,
including death, during
hospitalization
and within the first 30 post-operative days. The authors reported that mortality dropped
from 1.5% before the checklist was introduced to 0.8%
post-intervention (P=0.003). Inpatient complications
occurred in 11.0% of patients at baseline and in
7.0% after checklist introduction (P<0.001).
Similar work is just beginning in obstetrics. Clark and colleagues developed a checklist-based protocol for oxytocin
administration (6). Following a
retrospective chart review of the last 100 patients receiving oxytocin before
implementation of the checklist and the first 100 patients receiving oxytocin
after protocol implementation, the authors reported that significantly fewer newborns
with any index of adverse outcome in the post-checklist period (31 vs 18, P <
0.05). System-wide implementation of
this program was associated with a decline in the rate of primary cesarean
delivery rate from 23.6% to 21.0%. While the salutary effects of the checklist are
difficult to isolate from those accruing use of a more conservative (lower dose
and frequency of increase) oxytocin infusion strategy, the results are
promising.
Medical checklists are considered to be indispensible
tools in condensing large quantities of knowledge in a
concise fashion, to reduce errors of omission and commission and to maintain up
to date best practices (7). They are particularly crucial in high acuity settings during the performance of low
frequency, complex, procedures as found in intensive care settings,
administration of anesthesia in operating rooms (and Labor and Birth) and
providing acute emergency department care (7). Recognizing that general anesthesia is now
rarely given for cesarean delivery except in emergent situations, Hart and Owen
compiled a list of 40 items they believed were crucial to preparing to
administer general anesthesia using expert opinion (8). The resultant
electronic checklist system with voice prompts was tested on 20
anesthesiologists using a high-fidelity anesthesia simulator. The authors found that physicians omitted to
check a median of 13 (range, 7-23) of the 40 items. Among the omissions: not checking that the
difficult intubation trolley was available and not confirming maternal left lateral tilt (8). The authors rightly underscore the
fallibility of human memory, especially under stress.
Checklist use in intensive care settings have
led to statistically significant improvements in compliance with various
key best practices such as increased administration of aspirin for
myocardial infarctions in the emergency department (21.4%; 95% CI; 7.3–32.7%)
(9). However, in Ob/Gyn this movement is still in its infancy and there are, as of yet,
only a few studies like those cited above, showing efficacy. Furthermore, a standard method to create reliable
checklists is still lacking. Hales et
al., offer practical guidance to constructing checklists based on an exhaustive
analysis of the published literature (7). They point out that there are multiple
different types of checklists including laundry lists to verify availability of
equipment, sequential lists to insure proper order and flow of tasks,
and iterative checklists that that require repeated reviews to obtain valid
results before proceeding in dynamic settings.
Table 1 presents some of their suggested steps in checklist development
and a few of my own ideas. Keys include utilization
of pre-published guidelines, formation of expert panels and repeat pilot-testing
of preliminary checklists.
Most of us recognized the fallibility of memory
years ago, though maybe not consciously, the day we bought our first Washington
Manual (or similar book) to slip into the pocket of our white lab coats. Many of us have moved to fancier tools such
that our tattered paper “pocket brains” have been replaced by PDAs. But, our brains clearly need some help, be it
in the form of reference tools or prompts in the form of checklists. I believe that this is a tool in medicine whose
time has come, and is here to stay and we have the B-17 to thank.
Table 1: Format for Creating Medical Checklists.
Determine need for checklist! Is it really
mission critical, will it likely be cost-effective, can you get universal
buy-in?
|
Identify the goal of, and audience for, the
checklist.
|
Develop content from professional organization,
state department of health and federal agency guidelines and best practices, from
available published expert opinion or from your own local experts’ opinions.
(Be sure to use UpToDate and Contemporary Ob/Gyn’s web site and other
electronic sources to validate that these opinions are truly current). Be
sure to involve physicians from other disciplines where appropriate (e.g., infectious disease, surgery, and
anesthesiology)
|
Design should take into account practicality as
well as completeness, particularly in acute care settings. Lists must be
readability, concise, clear and in a logical order. Avoid jargon and abbreviations must be
avoided.
|
Pilot the checklist multiple times until all the
“bugs” are worked out – balance completeness with practicality. Use realistic
simulations for rare events.
|
Obtain any required approval (e.g., hospital
medical board, state department of health, federal agency).
|
Conduct regular simulations for rarely used
checklists involving acute care settings to maintain relevance and utility.
|
Regularly review and update checklists – and
avoid checklist proliferation!
|
References:
1. Gluud C, Nikolova D. Likely
country of origin in publications on randomised controlled trials and
controlled clinical trials during the last 60 years. Trials. 2007; 8:7
2. Goebel, Greg (2005). "Fortress In Development: Model
299". The Boeing B-17 Flying Fortress. Wikipedia,
the free encyclopedia. Retrieved
on March 23, 2009.
3. Wikipedia, B-17 Flying Fortress, Retrieved
March 24, 2009.
4. Gawande, Atul (2007). The Checklist. www.newyorker.com/reporting/2007/12/10/071210fa_fact_gawande?currentPage=all. Retrieved March 24, 2009.
5. Haynes AB, Weiser TG, Berry WR, Lipsitz SR,
Breizat AH, Dellinger EP, Herbosa T, Joseph S, Kibatala PL, Lapitan MC, Merry
AF, Moorthy K, Reznick RK, Taylor B, Gawande AA; Safe Surgery Saves Lives Study
Group. A surgical safety checklist to reduce morbidity and mortality in a
global population. N Engl J Med. 2009; 360:491-9.
6. Clark S, Belfort M, Saade G, Hankins G, Miller D,
Frye D, Meyers J. Implementation of a conservative checklist-based protocol for
oxytocin administration: maternal and newborn outcomes. Am J Obstet Gynecol. 2007; 197:480.e1-5.
7. Hales B, Terblanche M, Fowler R, Sibbald W.
Development of medical checklists for improved quality of patient care. Int J
Qual Health Care. 2008; 20:22-30.
8. Hart EM, Owen H. Errors and omissions in
anesthesia: a pilot study using a pilot's checklist. Anesth Analg. 2005;
101:246-50.
9. Wolff AM, Taylor SA, McCabe JF. Using checklists
and reminders in clinical pathways to improve hospital inpatient care. Med J
Aust. 2004; 181:428–31.
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